The Letter/Certificate Request feature allows employees to submit requests for official documents such as employment letters, salary certificates, or other HR-related correspondence directly through the HR application.

Navigation Path: Workflow → New Request → Letter and Certificate

How to Submit a Letter or Certificate Request

1. Select Letter/Certificate Details
Fill in the following fields:

• Letter Type – Choose from the dropdown (e.g., Letter, Memo).
• Letter/Certificate Category – Select the specific document required (e.g., Salary Certificate, Profession Change Letter).

2. Customize Name and Job Title Display
Specify how your personal information should be displayed in the letter:

• Employee Name
  • As per system records
  • As per Iqama (if applicable)
• Job Title/Position
  • As per system records
  • As per Iqama

3. Submit the Request
After confirming all details: Click Submit to initiate the approval workflow.